The Department comprises of three sections – Social Work Section, Child Protection Section (OSPOD) and Prevention and Methodological Support Section. As of January 1, 2012 the Department of Social Affairs of Prague 3 Municipality does not pay any social support benefits.

Address: Seifertova 51, Prague 3, 2nd and 4th floor, telephone number: 222 116 460

Office hours: Mondays, Wednesdays: 8.00 a.m. - 6.00 p.m.

The Social Work Section

Provides the following services:

  • Counselling services and assistance to senior citizens and citizens with special needs
  • Counselling services and assistance to families with children with special needs
  • Counselling services and assistance to citizens at risk of social exclusion
  • Counselling services and assistance to citizens with risky lifestyle
  • Counselling services and assistance to victims of aggression, criminal activity and domestic violence
  • Counselling services and assistance to homeless citizens or citizens living in temporary or inadequate housing
  • Counselling services and assistance to the unemployed citizens
  • Counselling services and assistance to citizens with financial problems
  • Counselling services and assistance to former prisoners returning to community
  • Assistance on completing the applications for allocation of a flat in a nursing home
  • Appointment of special beneficiary of pension
  • Assistance on completing the applications for connecting to AREION - the emergency call system
  • Ombudsman for seniors
  • Public guardian (provides caretaker services to people with limited or no legal capacity in accord with the court ruling; records notes on the citizens with non-standard behaviour and conduct; takes relevant precautions)

Child Protection Section

Provides the following services:

  • Contact point for reporting suspicion on child abuse or neglect, insufficient care from the side of parents
  • Divorce and awarding the custody of the child
  • Child maintenance determination or raising the child maintenance money
  • Ensuring no contact between the parent and the child
  • Crisis in the family with children, loss of housing
  • Domestic violence where the victim is a parent or a child
  • Behaviour problems with the child
  • Drug abuse with children
  • Adoption of a child
  • Foster care
  • Temporary foster care
  • Assistance with applications for court proceedings

Child protection services are free of charge and are provided to all minors up to the age of 18.

Prevention and Methodological Support Section

Provides the following services:

  • Counselling to families with children
  • Counselling to minorities, foreigners, immigrants and asylum seekers (counsellor for minorities and foreigners – Mgr. Viktor Doseděl, office number 202, tel. 222 116 460, e-mail: viktord@praha3.cz
  • Issuing of parking permits marking the vehicles transporting people with severe health disability (ZTP card holders) or severe health disability requiring special care (ZTP/P card holders)

Other Important Links:

Czech Social Security Administration, http://www.cssz.cz

Prague Social Security Administration – Prague 3 office: Sokolovská 855/25, Prague 9, tel. 284 005 111 

  • Processes applications for pension insurance benefits (retirement pension, disability pension, widow´s pension, widower´s pension, orphan´s pension, survivor´s pension)
  • Administers the agenda of payments of social insurance of employees employed by employers with a seat of company in Prague 3, self-employed citizens, and citizens with voluntary insurance

Prague Social Security Administration – Prague 3 office, Trojská 13a, tel. 283 104 111

  • Pays sickness insurance benefits (sickness leave, contributions for nursing services, compensatory allowance for pregnant mothers and maternity leave benefits, financial aid for mothers)

Labour Office of the Czech Republic

Labour Office of the City of Prague - Regional branch of Czech Labour Office, tel. 950 178 111, websitehttp://portal.mpsv.cz/sprava/multilang

Job Counselling - Prague 3 Office: Roháčova 133/13, Prague 3, tel. 950 178 244, e-mail posta.aad@aa.mpsv.cz

·        Pays unemployment benefit to the unemployed and provides job counselling.

Non-Insurance Social Benefit Section - Prague 3 office: Seifertova 51, Prague 3, 1st floor

  • Pays non-insurance social benefits:
  1. social welfare allowance, tel. 950 178 537, e-mail posta.abc@aa.mpsv.cz
  2. benefits for people with physical disability, tel. 950 178 544, e-mail posta.abc.dozp@uradprace.cz
  3. care allowance, tel. 950 178 531, e-mail posta.abc.pnp@uradprace.cz
  4. material need, tel. 950 178 355, e-mail  posta.abc.hn@uradprace.cz